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Application Support and Maintenance

Today’s evolving business environment has created a paradigm shift on how Enterprises see software services. More and more Enterprises today seek flexibility, efficiency, round the clock performance monitoring and an SLA based solution to their computing needs. Futuretech offers a suite of Application Support and Maintenance Services that help our clients outsource non core functions and focus for their core business. Our Services cover taking over complete management of software assets or selective outsourcing based on business strategy of the client.

  • Proven knowledge transfer methodology used to take over maintenance and support, methodology covers
    • Feasibility of out sourcing – we advice our client on the degree of ease of outsourcing and business as each application is different
    • Complete signed of Knowledge Transfer where our teams take over the applications in phased manner
    • Well defined SLA’s
  • Post take over of Application Support and Maintenance Futuretech robust methodologies help in running cost of the applications through
    • Root Cause Analysis for ensuring issues fixed do not reoccur
    • Base lining of application and refactoring applications for performance and maintainability
    • Using CMMi or Lean Sigma that best suit the client’s needs
    • Transparent incident, change management etc
  • Futuretech Application Support and Maintenance Services offering cover
    • OS and Server Migration
    • Proactive Application Support and Maintenance
    • Performance and uptime monitoring
    • Application enhancement and improvement

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